Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with the following terms and conditions of use, which together with our privacy notice govern Infinity Yoga’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘Infinity Yoga, ‘Infinity Hot Yoga, ‘Infinity Integrated Teacher Training’, ‘us’ or ‘we’ refers to the owner of the website whose registered office is Infinity Yoga, Glasgow, Scotland. The term ‘you’ refers to the user or viewer of our website.
The Data Controller for this website can be reached here : Colette Ward, 58 Southview Terrace, Glasgow G64 1SA email firstname.lastname@example.org
You must be 16 years or older to use this website
The content of the pages of this website is for your general information and use only. It is subject to change
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness,
performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time, this website may also include links to other websites. These links are provided for your
convenience to provide further information. They do not signify that we endorse the website(s). We have no
responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of
Scotland, England, Northern Ireland and Wales.
Please consult your doctor prior to engaging in any exercise program.
Please note that due to European law, specifically the General Data Protection Regulation (GDPR) requires us
being captured by us that you may provide to us.
These Terms are applicable from 22nd May, 2018
Please see the associated Terms and Conditions on the previous page which go in partner with this Privacy Notice.
Infinity Yoga is committed to ensuring that your privacy is protected.
Infinity Yoga may change this Privacy Notice without notice. You should check this page from regularly to ensure that you are happy with any changes. This policy is effective from 22th May, 2018
2. European Union General Data Protection Regulation (GDPR)
The EU General Data Protection Regulation ( hereafter “GDPR”) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy
The key articles of the GDPR, as well as information on its business impact, can be found on the dedicated site by clicking here (opens in new window). The Supervisory Authority for this site is the Information Commissioner’s Office (UK) – click here for their site. The GPPR becomes law in Europe on the 25th May, 2018
The GDPR is laid out in 11 Chapters, the relevant ones to you are :-
● Chapter 2 – “ Principles” (Articles 5-9)
● Chapter 3 – Your Rights “ Rights of the Data Subject” (Articles 12-23)
Note that we may integrate to the third party when processing your data (storage of email contacts –
Mail Chimp). Please refer to their Privacy Policies to ensure these meet your requirements
3. GDPR Chapter 2: Principles
This chapter covers some basic things about the GDPR that you should know and that we need to adhere to. It covers terms like ‘Data Subject” (You) and ‘Controller” and “Processor” (Us)
3.1. Scope (GDPR Article 3)
The GDPR covers the protection of EU citizens regardless of where this data is stored or processed. Even a website on the other side of the planet, if it is intending to process data for EU citizens, must conform to the GDPR regulations
3.2. Principles (GDPR Article 5)
In protecting EU citizens’ data the GDPR looks to the following principles regarding your data :-
“Data is specified, explicit and legitimate” – (Art 5.1). When we ask you for your data we are required to tell you what it is for in terms that specify exactly what it is we need, why we need it and that when we explain this it is written out in clear and understandable terms
The 5 main principles the GDPR sets out are as follows (all from Art 5.1 unless otherwise noted):
● Data Minimisation
○ the data we ask you to provide us should only be relevant to what we need it for
○ the data is to be “accurate” . For example, if you change your email address and
you tell us this then we are required by law to update our records where we have
them to reflect this change ● Storage Limitation
○ your data should be with us for no longer than is necessary for us to process it. We are no longer allowed to maintain your records indefinitely (unless we are required to do so by State law – our “ Lawful Obligation “). This is a risk limitation strategy introduced to protect your data from potentially falling into the wrong hands. Note that Lawful Obligation in the UK is 7 years from the end of the financial year that the data was last accessed
● Integrity and Confidentiality
○ Any processing we do on your data must be of a lawful nature and we must prevent
against “accidental loss, destruction or damage”. Your data is exactly what – your data! And as such we should treat it with the same respect as if we were dealing with you yourself
● Accountability (Art 5.2)
○ Essentially this means that we as an organisation need to be able to show that we
have in place processes that adhere to the above earlier 4 principles. We’re accountable to the Supervisor Authority in the UK which is the Information Commissioner’s Office
3.3. The lawfulness of Processing (GDPR Article 6)
This article essentially lays out that we have to ask you for your consent to process your data, that the processes we’re going to put that data through are relevant to our activity of providing the services we have for you and that there’s a real need for the data collection in order for us to proceed
3.4. Conditions for Consent (GDPR Article 7)
This is one of the more important articles that you should be aware of. There are 3 main parts to it as follows :-
● We are required to ... “demonstrate that the data subject has consented to process of his or her personal data” – (Art 7.1). So no more opt-out checkboxes. You have to actively agree to us processing your data
● Any form we present to you requires to be ... “clearly distinguishable from the other matters, in an intelligible and easily accessible form, using clear and plain language” – (Art 7.2). This is pretty straight forward and any requests we ask of you should be too!
● This is the important one you should know about. You ... “will have the right to withdraw [your] consent at any time. It will be as easy to withdraw as to give consent ” – (Art 7.3). Very easy just unsubscribe.
3.5. Conditions Applicable to Child’s Consent (GDPR Article 8)
There are very specific GDPR rules governing data capture for children. We have never taken information from anyone under the age of 16 and this will continue. As such this means that only adults, who can give their data willingly, will be allowed access to our site. The GDPR lays out that a child is “below the age of 16 years” – (Art 8.1) . So you must be 16 years old or over to access our site*
*This is a specific condition in our T&C’s
3.6. Processing Special Categories (GDPR Article 9)
The “Special Categories” cover data which reveals any of the following (Art 9.1) :-
● racial or ethnic origin
● political opinions
● religious or philosophical beliefs
● trade union membership
● genetic or biometric data concerning health
● details of sex life or sexual orientation
We won’t be asking you for any of the above anyway. If someone does ask you for any of the above we suggest you ask them “Why?”
4. GDPR Chapter 3: Your Rights (Rights of the Data Subject)
This chapter covers your rights under the GDPR. We’ll highlight the bits that we are required to and bits we think you should know
4.1. Transparent Information, Communication, and Modalities (GDPR Article 12)
The GDPR allows you to request information about your data from us. It lays out regulations on what we are required to do when fulfilling this. Where you ask us we are required to provide:-
● data “in a concise, transparent, intelligible and easily accessible form, using clear and plain language” – (Art 12.1)
● data “orally” where we’ve previously identified you (Art 12.1)
● information on “any action taken on a request” (Art 12.3). We need to keep you informed
● the information “free of charge” (Art 12.5). It’s free unless your request is deemed to be
So you can ask us what you need to know and we should reply in a fair and honest way without trying to dupe you with legalese
4.2. Information to be Provided (GDPR Article 13)
Here’s what we need to tell you when we ask you directly for any of your information (All Art 13.1) :-
● contact details of the controller
○ Data Controller, Colette Ward. 58 Southview Terrace, Glasgow, G64 1SA
● contact details of the data protection officer
○ At the moment we’re not required to have one but you can use the details above in
● the purposes of the processing
○ we need your contact details to reply to the questions you are asking us or any newsletter we send you*. At the moment we’re only using a ‘Release’ form which is filled out on arrival at the studio or by special request. In order for us to reply we need to have an email address that we can send the reply to. Where requests concern details on the Teacher Training program you specifically grant us the right to reply to your requests and questions.
● the legitimate interests pursued by the controller
○ we’re genuinely interested in growing Infinity’s Community, specifically Colette, and James who appear on this website. We aim only to respond to your requests and questions and grow this community in an ethical manner through teachings within the studio.
● the recipients or categories of recipients of the personal data
○ We make use of the following services internally – Email Services. Your email will
be held on our email servers or on external emails services provided by third-party
solutions (Mail Chimp). Colette will specifically receive any request from you. ● if we “intend to transfer personal data to a third country or international organization”
○ We won’t share or sell your information to anyone (we will store in the organizations and services named above)
We are also required to tell you ( all Art 13.2) :-
● the period for which the personal data will be stored
○ Your contact details are held on our email servers until we process your request. At
that point your email address, your request and any other information you supply to us will be permanently deleted. If you join our email subscription service we will hold your information until you unsubscribe from the service. This you will be able to do via the link at the bottom of any newsletter we send you. If you are enquiring about Teacher Training we will hold onto your information until we contact you about what is happening with the Teacher Training program. You will be replied to from Infinity Integrated Teacher Training under the email of email@example.com. At that point, we will hand over your contact details to the new TT organization (so they can contact you) and also remove your details from our records here. You will need to consent to this processing if you register with us here regarding the Teacher Training Program.
● Data Subject Access Requests – that you have the right to:- ○ request access
■ ie that you can see the data we have on you
○ rectification or erasure of personal data – See Section 4.3 below
■ ie that you want your data changed or deleted entirely ○ restriction of processing – See section 4.5 below
■ this covers the situation where you or another party (say the Police) require us to stop processing your data but request that it is not deleted. For example, the Police may ask us to prevent you from further accessing the site but require us to keep you data as is whilst they perform any investigation. We’re legally obliged to do as they request
○ object to process – See section 4.6 below
■ this covers the ‘right to be forgotten’. For example, say you become married and your change in circumstances now also impacts your willingness to continue to allow us to process your information (you may not wish us to process your new details). This right allows you to change or remove your consent previously given to us
○ data portability
■ if you request information from us were obliged to give it to you in a
machine-readable format (encrypted). You may also request us to send
this information to a supervising authority of your choosing
○ withdraw consent at any time – See Section 4.4 below
■ we’ve covered this above but if you change your mind about your consent at any time just let us know and we’ll be happy to address that for you
○ lodge a complaint with a supervisory authority
■ if we fail to act on our best interest, or provide you with the information
you are requesting you can, of course, take recourse elsewhere (see the Information Commissioner’s Office link above). We’re hoping this will never happen
○ the provision of personal data is a “statutory or contractual requirement, or a
requirement necessary to enter into a contract”
■ there is no explicit contract between you and us, you’re simply sending us
a request to answer a question or joining our email service. If we can answer it we will. We really don’t think we need you to sign a binding contract to provide this service to you. You are “ obliged to provide the personal data and of the possible consequences of failure to provide such data”
■ No, you’re not obliged to provide the data to us. You’ll need to supply your contact details for as we need somewhere to send your reply. You will, however, need to confirm that you are 16 years or older
● the “ existence of automated decision-making, including profiling”
○ We use Google Analytics.
4.3. Right to Rectification (GDPR Article 16)
Where there are omissions in the data we hold you have the following two rights (Art 16.4) :-
● “inaccurate data corrected”
● “incomplete personal data completed”
We only hold details for as long as needed to process and return an answer to you. Should the exchange of emails constitute an ongoing conversation your details will remain with us until we consider the conversation over (or you tell us so). All data at that point is deleted
4.4. Right to be Forgotten (GDPR Article 17)
Article 17 calls this ‘Erasure”. You have the right to have your data removed from our systems. We can do this where:-
● “Retention of personal data is no longer necessary” for the processing we told you we would carry out on it
● you specifically:-
○ “withdraw consent” – see above
○ “object to processing” – see above
● your data has been “ unlawfully processed “
● your data has to be “ erased as part of a legal obligation”
If prior to us processing your request, you wish to withdraw your consent simply let us know and your data will be immediately deleted. In this instance, we will not attempt to answer your question or pass it on to John as this would constitute ‘processing your data’
4.5. Right to Restriction (GDPR Article 18)
We’ve covered some of this before but GDPR details more specific information here in Article 18. Under this article you have the right to request the restriction of processing where:-
● “data accuracy is contested”(Art 18.1)
● you oppose the “erasure [of data] and request restriction instead” (Art 18.1)
● we “ no longer need the data for intended purpose” (Art 18.1)
● you “object to being processed by automated decision making” (Art 18.1). Note that we
don’t do any automatic decision making
We’ll store your data when you request us to restrict it (Art 18.2) and will tell you if this restriction
is going to be lifted (Art 18.3) if the restriction has be previously requested for legal reasons 4.6. Right to Object (GDPR Article 21)
There’s a couple of specific clauses in Article 21 we’re obliged to tell you about. Here they are:
● You have the right to object to the processing of personal data for “direct marketing including
profiling related to direct marketing” (Art 21.2)
● Where you object your “ personal data will no longer be processed for direct marketing” (Art
● You will be told of your “ right to object to processing”(Art 21.4). Please consider us doing
5. What we Collect
We may collect the following information:
contact information including email address
details regarding your specific question
That you’ve confirmed that you are aged 16 years or older
That you consent to your data being collected and processed as outlined above under
Note that GDPR requires that we only collect information that is relevant to the processing we are intending to run on the data you provide us. We are also required to have your consent prior to the collection of any processing. Please see the GDPR sections above for full information on this
6. What we do with the Information we Gather
1. Attempt to answer your question of where we can.
Note that GDPR specifically grants you the right to be forgotten (erasure), the right to object to processing and the right to restriction. We also must provide you with specific details on how long we will hold your details for. Please see the sections on GDPR above for more information on this
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website
Note that GDPR now provides you rights to withdraw or object to the processing of your data. Please see the GDPR sections above for more information
9. Links to other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question
10. Google Analytics
This website uses Google Analytics to help streamline the services we provide to you. We also think it’s important to keep Colette informed on where the majority of the website traffic is coming from in the hope he might use this information when deciding which places to travel to teach.
The information provided to Google Analytics is normalised in the sense that it can’t be used in any way to identify you. At most Google Analytics can identify you down to the town/city in which you are roughly located. Often this in itself is not entirely accurate as it is often linked to your Internet Provider. All of this information is held by Google
11. Controlling your Personal Information
The introduction of the GDPR provides you more control over your data that we store and on the processing that you give consent to us to perform. This is detailed in the sections that appear above. If there is anything you do not understand or would like to talk to us about please contact us by email.